Verizon Fios
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Verizon Fios

Verizon Fios Inc.
IndustryTV, Internet, & phone
FoundedSeptember 22, 2005; 17 years ago (2005-09-22)
Keller, Texas, U.S.
Headquarters,
U.S.
BrandsOwns JuniorNet (Since 2010)
ParentVerizon Communications
DivisionsJuniorNet

Verizon Fios is a bundled internet access, telephone, and television service provided by Verizon Communications that operates over a fiber optical network within the United States.

History

Early development (1995-1996)

The early stages of Fios began when Bell Atlantic (now Verizon Communications) was testing its video service "Stargazer" in 1995. This was the first commercial video on demand (VOD) service, which was tested for 1,000 homes in northern Virginia.[1] During this time there were talks of developing a fiber optic-based service. In 1996, VP of Programming Bob Townsend told the Baltimore Sun that Stargazer would be "folded into [Bell Atlantic's] deployment of fiber to the curb."[2]

Launch and expansion (2005-2010)

In September 2005, Verizon Communications began offering a fiber optic digital television service, which first became available for 9,000 customers in Keller, Texas. Called Fios TV, the service aimed to replace copper wires with optical fibers.[3]

By 2006 Fios was offered in areas of seven US states.[4]

Stable footprint (2010-present)

Verizon announced in March 2010 that it was winding down its Fios expansion, concentrating on completing its network in areas that already had Fios franchises but were not deploying to new areas, which included the cities of Baltimore and Boston, which had not yet secured municipal franchise agreements.[5] Some viewed the halt in expansion as a violation of Verizon's agreements with some municipalities and states, since Verizon has collected revenue to deploy infrastructure upgrades that never occurred.[6] In New Jersey, Verizon collected an additional $15 billion in fees from customers and tax subsidies in exchange for promising fiber optic broadband for the whole state.[7] The New Jersey state government altered the deal in 2014 to allow Verizon to substitute wireless internet access to fulfill its promise instead.[8] Critics pointed out that wireless internet was slower and less reliable.[7]

Television

Fios TV is one of three services offered by Verizon Fios. Verizon offers Fios packages with high-definition and standard-definition TV, as well as video on demand.[9]

Fios TV uses QAM technology to deliver signals to a customer's property using its fiber optic cables.[10] At the home, the optical network terminal turns the signal into a radio frequency signal that can be used on a home's existing coaxial cables, feeding the signal to a set-top box (STB).[10]

Internet access

Fios Internet was the first service offered under Verizon's Fios brand, and is one of three of the product line's current offerings. The broadband Internet service initially launched in Keller, Texas, in 2004,[11] a year before Fios TV was available.[12]

Telephone

In addition to its TV and Internet services, the company also has a voice over IP service via its fiber-optic network called Fios Digital Voice. The service initially launched in Virginia and Maryland in September 2008 and eventually fully replaced an earlier service, VoiceWing, which Verizon offered from 2004 to early 2009.[13]

While Verizon also offers plain old telephone service (POTS), it has been reported in various markets that Verizon physically disconnected the copper lines for copper-line phone service at the time that Fios was installed.[14]

Being a VoIP service, a FiOS phone connection will not work if the power is out. [15]

Criticism

On March 13, 2017, Verizon was sued by the City of New York for numerous violations of its agreements with the city, which required the provider to pass a fiber-optic network in "underground conduit, along above-ground utility poles, or otherwise--in front of (or behind) each residential building" in the city by June 30, 2014, and to provide access to officials to their deployment database within thirty days. The city identified approximately one million households that were not yet served by the network, including a larger number of outstanding requests than claimed by Verizon, along with allegations that Verizon refused to install Fios in certain areas, that it routinely failed to make service available to customers within the time it had agreed to, that it required multi-family residential units to enter into bulk purchases or exclusivity deals to receive service in a timely manner (or at all), a violation of FCC policy.[16] According to multiple property managers Verizon refused to meet its obligations unless they entered into such deals. One additionally claimed Verizon had doubled their price per apartment unit in the preceding two years. NYC officials found that in the case of nearly half of properties examined Verizon had failed to meet its obligations per the agreement. [17]

In response Verizon claimed it would reinforce its policies with employees in an effort to ensure this would not be an issue moving forward, and questioned the integrity of the investigation.[18]

Carriage disputes

The Weather Channel carriage dispute

On March 10, 2015, at midnight EDT, The Weather Channel and its sister network, Weatherscan, were pulled from Verizon Fios after the two parties were unable to come to terms on a new carriage agreement. The services have respectively been replaced by the AccuWeather Network (which launched on March 13) and a widget provided by Fios featuring forecast content provided by WeatherBug. No public announcement was made regarding the removal until over 12 hours after TWC and Weatherscan were pulled.[19][20][21] The Weather Channel offered a less expensive deal to Verizon Fios, which rejected the offer. Verizon cited the wide availability of the internet and mobile apps for consumers to access weather content any time of day as the reason for dropping TWC and its services.[22][23]

The Weather Channel had earlier signed renewal agreements with major providers that are members of the National Cable Television Cooperative (NCTC), including Time Warner Cable and Cox Communications. While Verizon claimed it was a long-term business decision (instead of a carriage dispute), The Weather Channel launched a campaign to urge viewers to contact Fios about restoring the cable channel and its services.[24]

On June 19, 2019 it was announced that The Weather Channel will be returning to Fios carriage beginning June 24, 2019.[25]

ESPN lawsuit

In April 2015, ESPN Inc. sued Verizon for breaching its carriage contract by offering ESPN and ESPN2 as part of a separate sports package under its new "Custom TV" service. ESPN's contract requires the two networks to be carried as part of the basic service.[26] Verizon and ESPN reached a deal in May 2016.[27] The terms of the deal were not made public.[27]

Cablevision lawsuit

On May 19, 2015, Cablevision sued Verizon in the Southern District of New York to challenge Verizon's claim that it is 100 percent fiber-based. Cablevision started an advertising campaign to take the case mainstream.[28] The two companies agreed to end the dispute in September 2015.[29] The terms of the deal were not disclosed at the time.[29]


See also

Notes

References

  1. ^ Lander, Mark (September 27, 1993). "Bell Atlantic Reaches For The Stars In Hollywood". Bloomberg. Archived from the original on October 12, 2016. Retrieved 2022.
  2. ^ Michael, Dresser (March 25, 1996). "Reviews in for Stargazer Pay per view: Bell Atlantic says its 'video on demand' service proved itself during a market trial, but some analysts are skeptical". The Baltimore Sun. Archived from the original on June 23, 2021. Retrieved 2022.
  3. ^ Belson, Ken (September 23, 2005). "Verizon Introduces Fiber Optic TV Service". The New York Times. ISSN 0362-4331. Retrieved 2013.
  4. ^ "Verizon launches the three-channel DVR". iTWire. August 15, 2006.
  5. ^ Svensson, Peter (March 26, 2010). "Verizon winds down expensive Fios expansion". USA Today. Associated Press. Retrieved 2011.
  6. ^ Kushnick, Bruce (May 19, 2012). "The Great Verizon Fios Ripoff". The Huffington Post. Retrieved 2012.
  7. ^ a b Wood, Sam (March 14, 2014), "Will Verizon be allowed to break its FiOS promise to New Jersey?", The Philadelphia Inquirer, retrieved 2016
  8. ^ Brodkin, Jon (June 9, 2015). "22 years after Verizon fiber promise, millions have only DSL or wireless". Ars Technica. Condé Nast. Archived from the original on December 16, 2016. Retrieved 2016.
  9. ^ "Verizon Fios". Fiber For All. Fiberforall.org. Retrieved 2016.
  10. ^ a b Drawbaugh, Ben (December 17, 2009). "An inside look at a Veriozn Fios super headend and video hub". Engadget. Retrieved 2016.
  11. ^ Charney, Ben (July 19, 2004). "Verizon's fiber race is on". CNET. Retrieved 2016.
  12. ^ Reardon, Marguerite (September 22, 2005). "Verizon switches on TV service". CNET. Retrieved 2016.
  13. ^ Karl Bode (December 12, 2008). "Here comes Fios Digital Voice". DSLReports.com. Retrieved 2017.
  14. ^ Yao, Deborah (July 11, 2007). "Verizon's copper cutoff traps customers, hampers rivals". Seattle Times. Associated Press. Retrieved 2011.
  15. ^ "Battery Backup - Customer Service | Verizon support".
  16. ^ "1 million NYC homes can't get Verizon FiOS, so the city just sued Verizon". Ars Technica. March 13, 2017. Retrieved 2017.
  17. ^ "NYC: Verizon demands exclusive deals from landlords before installing FiOS".
  18. ^ "NYC: Verizon demands exclusive deals from landlords before installing FiOS".
  19. ^ Yvonne Villarreal (March 11, 2015). "Verizon Fios drops the Weather Channel". Los Angeles Times. Retrieved 2015.
  20. ^ Brian Stelter (March 10, 2015). "Verizon Fios drops the Weather Channel". CNN Money. Retrieved 2015.
  21. ^ Beatrice Verhoeven (March 13, 2015). "AccuWeather Launches Its First National Weather Channel". The Hollywood Reporter. Retrieved 2015.
  22. ^ Roger Yu (March 10, 2015). "Verizon Fios drops Weather Channel over contract". USA Today. Gannett Company. Retrieved 2015.
  23. ^ "Verizon drops The Weather Channel, claiming internet killed the weatherman". Quartz. March 10, 2015.
  24. ^ "Verizon Fios drops The Weather Channel - Our Statement". The Weather Channel. Retrieved 2015.
  25. ^ Tony McNary (June 19, 2019). "Verizon Fios TV customers can enjoy The Weather Channel starting June 24". Verizon.
  26. ^ "ESPN sues Verizon over its plan to create slim bundles of cable channels". The Verge. April 27, 2015. Retrieved 2015.
  27. ^ a b Kludt, Tom (May 10, 2016). "ESPN and Verizon reach settlement in subscription lawsuit". CNNMoney. Retrieved 2016.
  28. ^ "Cablevision sues Verizon; Verizon says firm has network envy". May 20, 2015.
  29. ^ a b Baumgartner, Jeff (October 2, 2015). "Cablevision, Verizon reach deal in internet false ad row". Multichannel News. Retrieved 2016.

Further reading

  • Marsan, C. D. (2008). Verizon Fios tech heading to enterprises; Claims new high-speed optical networks slash floor space, electricity needs. Network World, (1). Retrieved March 8, 2009.
  • Searcey, D. (2006). Telecommunications; Beyond Cable; Beyond DSL: Fiber-optic lines offer connection speeds up to 50 times faster than traditional services; Here's what early users have to say. The Wall Street Journal, (R9). Retrieved March 7, 2009.

External links


  This article uses material from the Wikipedia page available here. It is released under the Creative Commons Attribution-Share-Alike License 3.0.

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