The UPS Store
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The UPS Store
IndustryRetail and Franchising
Founded1 August 1980; 40 years ago (1980-08-01)
(as Mail Boxes Etc.)
2003 (as The UPS Store)
Area served
United States and Canada
ServicesPackaging and labeling, Shipping, Postal, Printing, and Business Services
ParentUnited Parcel Service

The UPS Store is a subsidiary of United Parcel Service which provides, according to its website, shipping, shredding, printing, fax, passport photos, personal and business mailboxes[disambiguation needed], and notary services.[1][2]


In March 2001, UPS acquired Mail Boxes Etc.,[3] which was founded in 1980 as an alternative to the post office.[4] In February 2003, UPS rebranded more than 3,000 Mail Boxes Etc. locations as The UPS Store.[5]Each location is independently owned.[6]


The UPS Store offers shipping, packaging, printing, shredding, notary services and postal services for individual consumers and small businesses.[7][8][9] Franchise locations are typically found on or near military bases, hotels, colleges, shopping centers and convention centers.[10] As of 2021, there was 5,268 UPS Store locations across the United States and Canada.[11]

Each UPS Store also serves as an access point for UPS shipping where customers can drop off packages with prepaid labels, as well as pack and ship new shipments.[12]

The UPS Store's other major industry is printing. The store offers brochures, door hangars, car magnets, flyers, yard signs, menus for restaurants, manuals, and 3D printing.[13][14]


The UPS Store is the world's largest franchisor of retail shipping, posting, printing, and business service centers. For traditional UPS centers, the initial franchise fee is $29,950, while the total initial investment comes out to $137,849 to $566,585. The cash requirement for investing in a UPS Store franchise ranges from $75,000 to $125,000. Investors who are veterans receive the additional benefit of $10,000 off the initial franchise fee, along with 50% off the application fee. The royalty fee for a UPS franchise is 5%, while the ad royalty is 2.5%. UPS offers two financing options for investors -- in-house financing, which covers start-up cost, equipment, and inventory and third party financing. The UPS store has relationships with outside sources that offer financing which covers the franchise fee, start-up costs, equipment, and inventory. [15]


In 2019 and 2020, The UPS Store was ranked fifth overall among the top franchise brands in Entrepreneur Magazine's Franchise 500 list.[16] The company ranked third on the Franchise 500 list in 2021.[17]


  1. ^ "Pack and Ship, Print, Mailboxes and more - The UPS Store". Retrieved 2021.
  2. ^ US Industry (Specialized) Report OD5561 Packing & Shipping Service Franchises (Report). IBISWorld. 30 March 2020. p. 30. Retrieved 2021. The UPS Store is the world's largest franchisor of retail shipping, postal, printing and business service centers. Headquartered in San Diego, it operates as a wholly owned subsidiary of United Parcel Service Inc.
  3. ^ Herper, Matthew (5 March 2001). "UPS Picks Up Mail Boxes Etc". Forbes. Retrieved 2021. The express carrier said today it is paying $191 million in an all-cash transaction for Mail Boxes Etc., a chain of 4,300 packing and shipping centers.
  4. ^ Apodaca, Patrice (28 August 1990). "Post Office Alternative Changes Its Route : Franchising: Mail Boxes Coast to Coast has had a hard time making a profit, but selling its Long Island network has helped". Retrieved 2021. Mail Boxes Coast to Coast Inc. in Encino is the largest franchiser for Mail Boxes Etc., the San Diego-based company that has gained attention with its nationwide network of post office alternative stores and steady earnings gains. Since it was founded in 1980, Mail Boxes Etc. has grown to $25.7 million a year in revenues and about $1.5 million in net income. Mail Boxes Etc. stores provide the usual postal services, such as letter mailing and private box rentals, plus other office and shipping services.
  5. ^ "UPS to convert Mail Boxes Etc. into UPS Stores". Atlanta Business Journal. 10 February 2003. Retrieved 2021. United Parcel Service Inc. plans to convert 3,300 Mail Boxes Etc. (MBE) stores in the 48 contiguous United States into The UPS Stores.
  6. ^ Tash, Joe (23 July 2019). "Independent Owners, Big Brand Drive UPS Store". NBC San Diego. Retrieved 2021. Under The UPS Store's business model, all of its locations are franchises, meaning they are owned by independent entrepreneurs, rather than by the company.
  7. ^ US Industry (Specialized) Report OD5561 Packing & Shipping Service Franchises (Report). IBISWorld. 30 March 2020. p. 30. Retrieved 2021. Franchisees of The UPS Store offer packing and shipping services alongside a variety of business solutions, including copy and print services, mailbox services, computer time rentals and more...
  8. ^ Bednarski, PJ (18 September 2018). "'Beyond ShippING' Spots Capture The Excitement (Or Not) Of UPS Store". MediaPost. Retrieved 2021. UPS is calling it the "Beyond ShippING" campaign, with a spot in which actors rattle off all those other "ing" things -- printing, packing, shredding, notarizing, supplying, sizing, mailboxing, scanning and more -- that the 4,700 UPS Stores nationwide provide.
  9. ^ Olson, Elizabeth (19 September 2012). "U.P.S. Bills Stores as Small-Business Solution". The New York Times. Retrieved 2021. a third of the customers of the 4,300 UPS Stores are small businesses -- with 10 or fewer people or individuals -- that accounted for 75 percent of overall revenue.
  10. ^ US Industry (Specialized) Report OD5561 Packing & Shipping Service Franchises (Report). IBISWorld. 30 March 2020. p. 30. Retrieved 2021. They are traditionally located in and around densely populated commercial areas, such as shopping centers, college campuses, military bases, convention centers, hotels and urban renewal areas.
  11. ^ "The UPS Store". Entrepreneur. Retrieved 2021. # of Units: 5,268 (as of 2020); Franchises are located throughout the United States and in Canada.
  12. ^ "Domestic Shipping Services in the U.S. | The UPS Store". Retrieved 2021.
  13. ^ "StackPath". Retrieved 2021.
  14. ^ "Custom Print Services | The UPS Store". Retrieved 2021.
  15. ^ "The UPS Store Franchise Information". Entrepreneur. Retrieved 2021.
  16. ^ Herold, Tracy (14 April 2020). "The Best Franchise Brands of 2020". Entrepreneur. Retrieved 2021. We've crunched the numbers from our 2020 Franchise 500 list, identifying the 113 companies that performed best in their categories. Among them, you'll naturally find a lot of familiar names -- companies that have dominated their categories for decades. Postal & Business Centers - The UPS Store. 2019 Franchise 500 Rank: 5
  17. ^ "2021 Franchise 500 Ranking". Entrepreneur. Retrieved 2021. #3 The UPS Store. Postal & Business Centers

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