|Headquarters||2808 Main Street|
Springfield, MA 01107
|Locale||Pioneer Valley, Massachusetts|
|Service area||Hampden, Hampshire, and Franklin counties|
|Service type||Public Transportation|
|Routes||43 (as of September 2018)|
|Fleet||186 buses, 144 vans|
|Annual ridership||11.3 million (2018)|
|Operator||See organizational structure below|
|Chief executive||Sandra Sheehan (administrator)|
|Website||Pioneer Valley Transit Authority|
University of Massachusetts Transit
The Pioneer Valley Transit Authority (PVTA) oversees and coordinates public transportation in the Pioneer Valley of Western Massachusetts. Currently the PVTA offers fixed-route bus service as well as paratransit service for the elderly and disabled. The PVTA was created by Chapter 161B of the Massachusetts General Laws in 1974. It is based in Springfield, Massachusetts, serves Hampden and Hampshire counties, and provides connecting service to the FRTA in Franklin County. It is the largest regional transit authority, and second largest public transit system in Massachusetts after the Massachusetts Bay Transit Authority, providing service to over 11 million riders annually across 24 municipalities in the region, with about 70% of all riders using the system as their primary mode of transit.
This section may contain an excessive amount of intricate detail that may interest only a particular audience.(February 2018)
As per Section 25, Chapter 161B of the Massachusetts General Laws, regional transit authorities in Massachusetts are not permitted to directly operate their service, but must instead contract with other entities to operate the buses. As such, the PVTA contracts with two entities to provide fixed-route service in the service area: First Transit and UMass Transit Services. The contractors run semi-autonomous garages that act as vehicle depots for the surrounding areas.
The Springfield Area Transit Company (SATCo) operates the southern portion of PVTA's service area, servicing Hampden County. SATCo, located at 665 Cottage Street in Springfield, is managed by First Transit. All SATCo fixed-route buses are numbered in the 1000 series. SATCo transports more than 9 million passengers annually.
|Manufacturer/ Model||Order Year||Series
|Gillig Advantage 40' Hybrid||2005||1310 (1)||Cummins ISB/ Allison Ep40||Active|
|Gillig Advantage 29'||2006||1401-1407 (7)||Cummins ISL/ Allison B-300R5||
|Gillig Advantage 35'||2006||1508-1517 (10)||Cummins ISL/ Allison B-400R5||Active|
|Gillig Advantage 40'||2006||1618-1621 (4)||Cummins ISL/ Allison B-400R5||Active|
|Gillig Advantage 40'||2007||1630-1636 (7)||Cummins ISL/ Allison B-400R5||Active|
|Gillig Advantage 40'||2008||1640-1649 (10)||Cummins ISL/ Allison B-400R6||Active|
|Gillig Advantage 35'||2008||1550-1559 (10)||Cummins ISL/ Allison B-400R6||Active|
|Gillig Advantage 35'||2010||1560-1578 (19)||Cummins ISL/ Allison B-400R6||Active|
|Gillig Advantage 40'||2010||1650-1664 (15)||Cummins ISL/ Allison B-400R6||Active|
|New Flyer Xcelsior XDE40||2011||1801-1805 (5)||Cummins ISB/ BAE HybriDrive||
|New Flyer Xcelsior XD35||2011||1701 (1)||Cummins ISL9/ Allison B-400R6||
|New Flyer Xcelsior XD40||2011-12||1810-1819, 1821-1826 (15)||Cummins ISL9/ Allison B-400R6||Active|
|New Flyer Xcelsior XD40||2014||1830-1837 (8)||Cummins ISL9/Allison B-400R6||Active|
|New Flyer Xcelsior XD40||2015||1840-1849 (10)||Cummins ISL9/Allison B-400R6||Active|
|New Flyer Xcelsior XD35||2015||1710-1715 (6)||Cummins ISL9/Allison B-400R6||Active|
|ProTerra Catalyst BE40||2016||1410-1412 (3)||UQM HD220 electric motor/ Eaton EEV-7202||
|Gillig Advantage 40'||2018||1670-1673 (4)||Cummins L9/ Allison B-400R6|
|New Flyer Xcelsior XD35||2020||1716-1719 (4)||Cummins L9/Allison B-400R6||Active|
|New Flyer Xcelsior XD40||2020||1850-1854 (4)||Cummins L9/Allison B-400R6||Active|
UMass Transit Services operates PVTA's routes through the Five Colleges area in eastern Hampshire County and neighboring towns, with most of the routes centered around UMass Amherst, the largest ridership generator in the service area. UMass Transit Services is a department within the University of Massachusetts Amherst. The UMass Transit garage is located on-campus at 255 Governors Drive, Amherst. All UMass Transit fixed-route buses are numbered in the 3000 series. UMass Transit is a student-based organization with more than 90% of the employees (i.e. bus drivers, mechanics, dispatchers) being UMass students. Amherst PVTA is operated by one of the oldest student driver groups in the country, having been founded in 1969 as a demonstration grant from the Urban Mass Transit Administration. Today, UMass Transit Services operates 10 routes with a fleet of 40 transit vehicles (35' - 60'). Service runs 12 months a year, 20 hours per day, seven days per week, and is driven by over 150 student operators. UMass Transit Services transports more than 3.5 million passengers annually.
|Manufacturer/ Model||Order Year||Series
|TMC RTS T80-606||1990||1070 (1)||Detroit Diesel Series 92/Allison VR-731||
|NovaBus RTS T80-606||1995||3030, 3040 (2)||Detroit Diesel Series 50/Allison VR-731||
|NovaBus RTS T70-206||1995||1109, 1122 (2)||Detroit Diesel Series 50/Allison VR-731||
|Gillig Advantage 40'||2006||3201-3205 (5)||Cummins ISL/Allison B-400R5||
|Gillig Advantage 40'||2007||3211-3215 (5)||Cummins ISL/Allison B-400R5||Active|
|Gillig Advantage 40'||2008||3221-3225 (5)||Cummins ISL/Allison B-400R6||Active|
|Gillig Advantage 40'||2009||3226-3228 (3)||Cummins ISL/Allison B-400R6||Active|
|New Flyer Xcelsior XDE40||2011||3301-3305 (5)||Cummins ISB/BAE HybriDrive||Active|
|New Flyer Xcelsior XD35||2011||3306-3310 (5)||Cummins ISL9/Allison B-400R6||Active|
|New Flyer Xcelsior XDE60||2013||3401-3402 (2)||Cummins ISL9/Allison H 50 EP||
|New Flyer Xcelsior XD35||2014||3311-3315 (5)||Cummins ISL9/Allison B-400R6||Active|
|New Flyer Xcelsior XD40||2020||3316-3320 (5)||Cummins ISL9/Allison B-400R6||Active|
The Valley Area Transit Company (VATCo) operates the central portion of PVTA's service area. All of its routes originate from Northampton, providing connections to the UMass Transit service area via Route 9, and to the SATCo service area on the other side of the Mount Tom Range via Routes 5 and 10. VATCo, located at 54 Industrial Drive in Northampton, is managed by First Transit. All VATCo fixed-route buses are numbered in the 7000 series.
|Manufacturer/ Model||Order Year||Series
|Gillig Advantage 29'||2006||7401-7403 (3)||Cummins ISL/ Allison B-300R5||Active|
|Gillig Advantage 35'||2008||7550-7552 (3)||Cummins ISL/ Allison B-400R6||Active|
|Gillig Advantage 40'||2006||7604 (1)||Cummins ISL/ Allison B-400R5||Active|
|Gillig Advantage 40'||2007||7610 (1)||Cummins ISL/ Allison B-400R5||Active|
|Gillig Advantage 40'||2009||7660-7662 (3)||Cummins ISL/ Allison B-400R6||Active|
|New Flyer Xcelsior XD40||2011||7801-7802 (2)||Cummins ISL9/ Allison B-400R6||Active|
|New Flyer Xcelsior XD40||2012||7811-7815 (5)||Cummins ISL9/ Allison B-400R6||Active|
|New Flyer Xcelsior XDE60||2013||7901-7902 (2)||Cummins ISL9/ Allison H 50 EP||
ADA Paratransit Service is provided by National Express Transit (NEXT) for the entire service area, except for the University of Massachusetts, where the UMass Special Transportation Service (operated by UMass Transit Services) provides service for University members. Amherst-area paratransit passengers who are not members of the University community are served by NEXT. All paratransit vehicles are numbered in the 5000 series.
The fixed-route van shuttles (Ware-Palmer Circulator, Ware-Palmer Express, and Nashawannuck-Easthampton Express) are operated by Hulmes Transportation Services. These routes are operated by vans numbered in the 1200 series.
These routes are operated by the Springfield Area Transit Company (SATCo), except for the Ware-Palmer Circulator and Ware-Palmer Express, which are operated by Hulmes Transportation Services.
|LOOP||The Loop||Serves Union Station, MGM Springfield, Basketball Hall of Fame, Springfield Museums, and other downtown attractions and hotels. Free fare.|
|G1||Chicopee / Sumner Avenue - Allen Street / Canon Circle|
|G2||East Springfield via Carew St / Belmont Avenue - Dwight St|
|G2E||East Springfield Express||Serves Union Station, State Offices at Industry Ave and Cottage St, and Memorial Industrial Park. Express via I-291.|
|G3||Springfield Plaza via Liberty St / King St - Westford Circle||Also serves Springfield Registry of Motor Vehicles. Trips on Sundays extend to Chicopee Falls.|
|B4||Plainfield Street||Serves Wason Medical Offices.|
|G5||Dickinson Street - Jewish Home / Maple St / Longmeadow||Connects with CTtransit 905 (Windsor Locks - Enfield Express) and 915 (Windsor Express) at MassMutual - Bright Meadow Campus, Enfield, CT.|
|B6||Ludlow via Bay St|
|B7||Eastfield Mall via State St / Boston Rd|
|OWL||Westfield State University Shuttle||Connects to R10 at Westfield State University - Scanlon Hall. Only operates when WSU is in session.|
|R10||Westfield / WSU / West Springfield via Route 20|
|P11||Holyoke Community College Express|
|B12||Stonybrook Express||Serves Hampden County Correctional Facility at Stonybrook.|
|R14||Feeding Hills||Some trips serve Heritage Nursing Home and Agawam Industrial Park.|
|B17||Eastfield Mall via Worthington St / Wilbraham Rd|
|P20||Holyoke via Riverdale St / Holyoke Mall|
|P20E||Holyoke Mall via I-91 Express|
|P21||Holyoke via Chicopee Center|
|P21E||Holyoke via I-391 Express|
|B23||Holyoke / Westfield via Holyoke Community College||Runs on weekdays only.|
|R24||Paper City Express||Holyoke Shuttle: Holyoke Transportation Center - Cabot St - Pleasant St - Holyoke Medical Center - Sargeant St - Holyoke Mall. Also serves Holyoke Train Station. Deviates on request to Soldiers' Home, Holyoke Shopping Center, and Mont Marie.|
|R29||Amherst / Holyoke via Route 116||Serves Mount Holyoke College, Hampshire College, Amherst College and UMass. Transfer to P20, P21, or P21E at Holyoke Transportation Center for service to Springfield Union Station.|
Two trips per day on weekends as of 8/27/17.
|X90||Inner Crosstown||A - trips in Chicopee Falls serve Canterbury Arms Apartments. From Chicopee Big Y, these trips serve Montgomery St., Granby Rd., and Memorial Dr. to New Ludlow Rd., and Montcalm St., then travel to Holyoke Transportation Center via Memorial and James St. to South Hadley Falls, then Bridge, Lyman, Dwight and High Streets.
B - trips in Chicopee Falls serve Grove, Church, Court, and Main Streets. From Chicopee Big Y, these trips serve Montgomery, Grattan, and Chicopee Streets and travel to Holyoke Transportation Center via South Hadley Falls, then Bridge, N. Canal, Cabot, and High Streets.
|X92||Mid-City Crosstown||Serves Union Station, Mill Street, Island Pond Rd, Independence House, Raymond Jordan Senior Center, and East Springfield Memorial Industrial Park.|
|WP||Ware-Palmer Circulator||Combination of previous Palmer Village Shuttle and Ware Shuttle. Connects to B7 and B17 at Eastfield Mall. Operated by Hulmes Transportation Services.|
|WPE||Ware-Palmer Express||Provides express service between Palmer and Springfield Union Station. Operated by Hulmes Transportation Services.|
These routes are operated by UMass Transit Services (UMTS). See UMass Transit fixed routes for more information.
|30||North Amherst / Old Belchertown Road||Serves Valley Medical Center from 7:30am-7:30pm on weekdays and noon-4:30pm on weekends.|
|31||Sunderland / South Amherst||Transfers with FRTA Route 23 at Sugarloaf Estates for service to Greenfield.|
|33||Puffers Pond / Big Y and Stop & Shop|
|34||Campus Shuttle (Northbound): Mullins Center via Computer Science Building / Orchard Hill via Sylvan||Only operated during full service periods.|
|35||Campus Shuttle (Southbound): Orchard Hill via Butterfield / Mullins Center via Southwest||Only operated during full service periods.|
|36||Olympia Drive / Atkins Farm||Only operated during reduced service periods (Thanksgiving Week, Winter Break, Spring Break, and Summer).|
|38||UMass (Haigis Mall) / Amherst College / Hampshire College / Mount Holyoke College||Only operated during full service periods and wintersession (January).|
|39||Smith College / Hampshire College||Only operated during full service periods and wintersession (January).
On evenings and weekends, also provides service to Hampshire Mall.
On weekdays, two trips are operated directly between Smith College and Mount Holyoke College as an express variant of Route 39 (mimicking Route 39E).
On wintersession weekdays, provides service between Smith College and Mount Holyoke College via Hampshire College. The Hampshire College-Mt. Holyoke portion is shared with the Route 38.
|45||UMass / Belchertown Center via Gatehouse Rd||Operates Monday - Friday.|
|46||UMass / Whately Park & Ride via South Deerfield Center||Operates Monday - Friday.
Connection available to FRTA Route 31 at Whately Park and Ride.
Currently mostly eliminated; interlined with Route 31, with a Route 31 bus providing service via Sunderland Road in the morning, and via Townhouse Apartments during the late afternoon, for a total of two trips to South Deerfield and Whately.
These routes are operated by the Valley Area Transit Company (VATCo), except for the Nashawannuck Express, which is operated by Hulmes Transportation Services.
|39E||Smith College / Mount Holyoke College Express||Only operated during weekdays when Smith College and Mount Holyoke College classes are in session.|
|R41||Northampton / Easthampton / Holyoke Community College / Holyoke Mall||Additional service to Easthampton available on the Easthampton Nashawannuck Express.
Continues to Route R42.
|R42||Northampton / Williamsburg||Continues to Route R41.|
|B43||Northampton / Hadley / Amherst||Serves Hampshire Mall and Mountain Farms Mall in Hadley.
Combined with former M40. Operates express trips on weekdays between Smith College and UMass, effective September 5, 2017.
|R44||Florence Heights via King St and Bridge Rd||Serves Hampshire Plaza and the Hampshire County Correctional Facility.|
|B48||Northampton / Holyoke via Route 5|
|NE||Nashawannuck Express (Easthampton)||Operated by Hulmes Transportation Services.|
PVTA offers connections to the following transit agencies:
One-way fixed-route fares are noted below.
NOTE: UMass Amherst buses (3000-series) do not have fareboxes and operate via a proof-of-payment system (see UMass Transit buses below).
|Adults 13 and older||Children 6 to 12||Children under 6||Seniors 60 and older||Transfer|
|$1.50||$0.75||Free; accompanied by adult||$0.75||$0.25|
One-way fares for adults 13 and older are $1.15 if purchased at the PVTA Customer Service Center at Springfield Union Station. Transfers for children 6-12 are $0.25, and transfers for mobility impaired passengers and seniors are $0.10.
All passes are good through the end of the service day.
|1-Day Pass||7-Day Pass||31 Day Pass|
($52.00 with Big Y card at Big Y stores)
PVTA buses operated by UMass Transit operate via a proof-of-payment system. See here for more details.
Ridership is up 12% in September 2014 and 9% in October. Springfield mayor Domenic Sarno stated that people who choose to live without a car in city centre in market rate housing can step out and get transit virtually everywhere in New England.
An audit in 2005 revealed that the PVTA made approximately $10 million in accounting errors on a transportation development project at Springfield's Union Station. Initial reports said PVTA could owe the federal government as much as $4 million. That amount was reduced in 2009 to less than $1 million. A federal probe in 2006 also targeted some PVTA employees. Subsequently, Administrator Gary Shepard resigned in 2006 after being put on leave by the Advisory Board, but he was never charged with any offense.