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|Topgolf Entertainment Group|
Watford, England, U.K.
Number of locations
|57 (53 in the U.S., 3 in the U.K., and 1 in Australia)|
(As of November 18, 2019)
|United States, United Kingdom, Australia|
Twin brothers Steve and Dave Jolliffe had sold their mystery-shopping business and were looking for a new project in 1997. Both golfers, they began complaining about golf's issues: the time factor and lackluster driving ranges. Looking to improve the game, the Jolliffes looked to the then-new commercial microchip technology and placed it in the golf ball. From this, they designed a new game, Topgolf, which is a redesigned driving range. In Watford, just outside London, the twins built the first location, which opened in 2000. The golfing community and businesses were not enthusiastic about the game. The PGA and golf equipment companies refused to get involved.
In 2003, bankers approached Richard Grogan to invest but were rejected. Grogan later had been induced to visit the Topgolf facility in February 2004. Seeing only a 5% return on investment, Grogan turned them down again, although he was otherwise impressed during the visit. Grogan with three other partners--David Main, Eric Wilkinson, Tom Mendell--then struck upon how to increase business by making it an experience by having an event space, larger kitchens, and restaurants, making locations 3 to 4 times the original's size. Grogan, Main, Wilkinson, Mendell founded and started up the US licensee, Topgolf International, and found investors. WestRiver Group was a lead investor.
Alexandria, Virginia was selected due to its close proximity to Washington, D.C., which could attract government officials from golf courses. This location opened in 2005. This location struggled so Grogan decided, although it is in a colder climate, to open a location in Chicago. Snow closed the location for its first four weeks and caused equipment damage. The next Topgolf location, Dallas, was selected for its connection to golf, a warmer environment, and Fortune 500 companies. With little traffic at any location, Grogan expect to be closed by May 2007. With an energetic Dallas staff in February 2007, Grogan and Main brainstormed a number of low-tech marketing techniques to draw customers as they needed to explain Topgolf like in the UK. After six months, the Dallas facility had a six-hour wait.
In 2009, Topgolf International (US) acquired Topgolf UK then in July from World Golf Systems the TopGolf intellectual property aspects. By 2011, WestRiver's head Erik Anderson took over the executive chairman post from Grogan. Anderson move to have newer location even larger with full line kitchens with executive chefs replacing small kitchens and more golfer space. Ten locations were opened in 2013. Topgolf had sales of $163.5 million in 2014 to make the Inc. 500. Mobile phone apps were issued in 2013, with social media digital walls added to locations in 2015.
By 2015, Topgolf had 28 locations that brought in 8 million customers. In January 2016, the company purchased the World Golf Tour gaming company. Also that year, Protracer golf ball tracking technology was purchased and renamed Toptracer.
Topgolf and Village Roadshow Theme Parks agreed in 2016 to a joint venture to bring Topgolf to Australia. Village Roadshow received a 67% stake in the joint venture by providing 100% of the startup funds. On June 23, 2016, it was announced that Village Roadshow would open a venue next door to its popular theme parks, Warner Bros. Movie World, Wet'n'Wild Gold Coast, Australian Outback Spectacular and Paradise Country in Oxenford, Queensland in Australia. This was the first Topgolf venue outside the US and the UK. The location opened in June 2018.
Village indicated in March 2018 that they were looking for location proposals for up to eight Australia and Asia/Pacific locations. In July 2018, Village Roadshow sold $50 million in shares to fund Topgolf and for other purposes. In August 2018, Topgolf Australia reduced its stake in the joint venture from 33% to 3.7% with options to boost its share back up to 33% before December 31, 2020. Despite this action, Village Roadshow CEO Clark Kirby said the company continues to actively pursue other locations after encouraging financial results from Topgolf Australia.
In 2017, Topgolf created a new television series titled Who Will Rock You, where eight of the best unsigned bands across the country compete for $50,000 and a Topgolf tour.
The Topgolf games can be played by all ages and skill levels, and the micro chipped golf balls score themselves, providing players with instant feedback on each shot's accuracy and distance.
There are currently 57 Topgolf locations, 53 in the United States, three in the United Kingdom, and one in Australia. There are also 12 more locations under construction, 9 in the United States and 3 in the rest of the world (1 each in Canada, Mexico and the United Arab Emirates). Each Topgolf venue features climate-controlled hitting bays for year-round play, food, beverage, music and HDTVs on which various sports games are shown, such as football, basketball and golf. Topgolf also offers golf lessons, leagues, tournaments, concerts, and corporate and social events.