|North East Ambulance Service|
The NHS corporate identity logo of North East Ambulance Service Foundation Trust
Map of North East Ambulance Service's coverage
|Type||NHS foundation trust|
|Established||1 July 2006 (following annexation of Teesside from TENYAS to NEAS)|
|Headquarters||Newcastle upon Tyne, England|
|Region served||Counties of Northumberland, Tyne and Wear, County Durham and the area of the former county of Cleveland in North Yorkshire|
|NHS region||NHS England|
|Area size||3,200 square miles|
|Chief executive||Helen Ray|
North East Ambulance Service NHS Foundation Trust (NEAS) is the authority responsible for providing NHS ambulance services in North East England, covering the counties of County Durham, Northumberland and Tyne and Wear and the area of the former county of Cleveland in North Yorkshire. The trust was formed on 1 July 2006, following the merger of the existing North East Ambulance Service and the Tees division of the Tees, East and North Yorkshire Ambulance Service (TENYAS). Northumbria Ambulance Service and County Durham Ambulance Service had previously merged on 1 April 1999.
It is one of 10 Ambulance Trusts providing England with Emergency medical services, and is part of the National Health Service, receiving direct government funding for its role. There is no charge to patients for use of the service, and under the Patient's Charter, every person in the United Kingdom, has the right to the attendance of an ambulance in an emergency. The North East Ambulance Service also provides Patient Transport Services (PTS) or non-emergency services to patients in the area.
The North East Ambulance Service currently operates 107 emergency ambulances, 50 rapid response cars, 28 urgent care vehicles, 2 bariatric ambulances, 242 patient transport vehicles, 5 community paramedic cars, and 120 support service vehicles.
NEAS was one of four trusts in the country to receive a "good" rating in the 2006/7 Healthcare Commission Healthcheck report. This was the highest rating achieved by any ambulance service for provision of care.
On 23 August 2010, the North East Ambulance Service announced it was trialling a new service known as NHS 111. The trials would mean that anyone living in the County Durham and Darlington area could dial 111 to access out of hours urgent care. The idea is for this service to be rolled out nationally and to replace NHS Direct.
Between April and October 2013 the service recorded 10,072 "incidents" in which handovers to hospital accident and emergency departments had taken longer than 30 minutes and 499 which took longer than one hour triggering fines of £250,000.
In 2018 the trust said it would need 100 more paramedics to meet the new ambulance performance standards. This could cost £5 million a year.
Accident and emergency tier
On call falls team psychologist
Patient transport service tier